Terms, Returns & Essentials
Free shipping on orders over 100 USD and free 30-day returns.
Track Your Package
You’ll get a tracking link via email or SMS, and under "My Pages." It may take up to 2 business days before the carrier updates the tracking.
Delivery Time
3–5 business days, counted in business days only. Starts when your order leaves our warehouse. Exact options shown at checkout.
Returns & Exchanges
Refunds or exchanges are usually processed within 14 days after we receive your return. If you pay by invoice, pause it in Klarna to avoid reminder fees.
How to Return
Use the prepaid return label in your package and drop it off with the listed carrier. For Budbee deliveries, returns are handled digitally via SMS or the Budbee app.
Return Costs
Returns are free with our prepaid label. If you choose another method, costs are not reimbursed. Lost your label? Contact customer service.